Returns & Exchanges

At Elka Collective, we want you to be completely satisfied with your purchase. If your item isn't quite right, we offer returns on full-priced items within 14 days of delivery for a refund or store credit.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Ensure items are in their original condition, unworn and unwashed, with all Elka Collective tags still attached before securely sealing them in the original packaging.

3

Ship the Items

Affix the provided shipping label to your parcel and drop it off at your nearest authorized postal location or scheduled pickup point.

4

Receive Your Refund

Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing